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How to Get Airline Compensation for Lost or Damaged Baggage?
by Travelopod
August 08, 2024
Imagine this- you flew miles only to find out that your luggage has been mishandled by the airline. The loss or damage of baggage, during, air travel is the worst nightmare for every traveler. The loss of, luggage or seeing your baggage damaged can be stressful and inconvenient. Fortunately, airlines take responsibility for the loss or damage of your baggage. Airlines have framed guidelines stating what all you can do in such cases.
Claiming Airline Compensation For Lost or Damaged Baggage Here’s All You Need To Know.
Claiming Airline Compensation For Lost or Damaged Baggage Here’s All You Need To Know.
When is the baggage declared as lost or damaged?
When is the baggage declared as lost or damaged?
Baggage is declared lost if airlines fail to relocate and return the baggage to the passenger in a certain time frame. In general terms, if airlines, fail to procure the baggage within 21 days of filing a complaint the baggage is declared lost.
The baggage is defined as damaged if it has visible external damage like dents, cuts, or scratches. Any wear and tear affecting the functionality of the baggage and the damage affecting the contents of the baggage like spills and breakage are also considered as damage.
What to Do in Case of Baggage Loss or Damage?
What to Do in Case of Baggage Loss or Damage?
Upon discovering, that your baggage is lost or damaged report it immediately to the airline’s baggage claim counter. Airlines follow a specific procedure for filing a complaint for lost or damaged baggage. You can get the details, for the same on the official online portal of the airline you are traveling with. Here are the basic steps you need to follow in case your baggage is lost or damaged:
Report The Issue: Once you discover your baggage hasn’t arrived or is damaged report it immediately at the baggage claim counter at the airport. Do not leave the airport without reporting the loss or damage. Reporting luggage to the airline will
File Complaint: In case of lost baggage fill out the baggage complaint form. Provide all the necessary details like the appearance, size, and, color of the bag or any other related information.
Similarly, in case of damaged luggage fill out the required complaint form and provide all the details related to the damage caused to the baggage.
Provide Accurate Contact Details: Ensure that, you provide your current address and contact details, to the airline. This will allow the airline to update you on your baggage status, from time to time.
Documentation: Retain a copy of the complaint form, receipts, and other documentation provided by the airline. Retaining these documents is crucial. These documents will help with, tracking and filing any reimbursements or compensations you are eligible for.
Document Expenses: The baggage delay can incur expenses like purchasing essential items. Keep the receipts of all related, expenses. These receipts will be required at the time of filing compensation.
How to Get Airline Compensation for Lost or Damaged Baggage?
How to Get Airline Compensation for Lost or Damaged Baggage?
To get compensation for your lost or damaged baggage you must file a complaint, with the airline. Dealing with such situations can be stressful but with correct awareness of your rights and the procedure can help you recover your losses effectively. Follow the below steps to get an airline compensation for lost or damaged baggage:
Step 1: Report the issue immediately to the airline at the baggage claim counter at the airport.
Step 2: Provide all the necessary details like flight itinerary, baggage tags, etc., and follow the required procedures.
Step 3: Stay in touch with the airline to monitor the status of your filed complaint and lost baggage.
Step 4: If your luggage is not found, or is severely damaged then proceed with filing a claim for your loss. Get in touch with the airline to learn about the claim process and the formalities, associated, with it.
Step 5: Follow up, with the airline, at regular intervals until your claim is settled. Keep a record, of all the communication and documents related to the claim filed.
Losing or having your baggage damaged during the flight journey is a frustrating experience. However, knowing how to apply for lost luggage compensation claims and damaged bag reimbursements can make a significant difference. Reporting lost luggage to airlines will help you recover your losses effectively. The airline baggage compensation process may be complex, but with proper preparation, you can maximize your chances of a successful claim to recover your losses.
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